Name of Product: Black Diamond, Pieps and POC Brand JetForce Avalanche Airbag Packs
Hazard: The motor can malfunction and prevent the airbag from deploying, increasing the risk of injury or death in the event of a snow avalanche.
Consumers should immediately stop using the recalled airbag packs and contact Black Diamond for instructions on returning the product for a free repair.
Consumer Contact: Black Diamond Inc. at (800) 775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday, or online at http://www.blackdiamondequipment.com, http://www.pocsports.com or http://www.pieps.com and select Customer Service at the top of the page, then click on Product Recalls in the drop down menu. Consumers can also go to http://www.jetforcerecall.com to submit your repair claim. The firm can be reached by email at email@example.com.
Units: About 1,000 units (in addition, 200 were sold in Canada)
Description: This recall involves all first generation JetForce Black Diamond, Pieps and POC model airbag packs manufactured by Black Diamond between October 2, 2014 and March 3, 2015. The manufacture date code ranging from 14275 to 15077 can be found inside the front pocket label. The date codes are listed in a YYDDD format. Date codes on some products are truncated in a YDDD format (ex.4275). The JetForce Technology logo is on the left shoulder strap, and an instruction label is on the inside flap of the back panel. The following models and colors are included in this recall:
Brand Model and Capacity Colors
Black Diamond Pilot 11 Liters
Halo 28 Liters
Saga 40 Liters Black, Fire Red
Pieps Tour Rider 24 Liters
Tour Pro 34 Liters Black w yellow
Black w chili red
POC Thorax 11 Liters Orange
Incidents/Injuries: None reported
Sold at: Specialty outdoor retail stores nationwide and online at http://www.blackdiamondequipment.com from December 2014 to June 2015 for between $1,250 and $1,300.
Importer/Distributor: Black Diamond Inc., of Salt Lake City, Utah and POC Sports, of Salt Lake City, Utah
Manufactured in: USA
Retailers: If you are a retailer of a recalled product you have a duty to notify your customers of a recall. If you can, email your clients or include the recall information in your next marketing communication to your clients. Post any Recall Poster at your stores and contact the manufacturer to determine how you will handle any recalls.
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