Bicycles with SR Suntour Bicycle Forks Recalled by SR Suntour Due to Crash Hazard
Posted: July 4, 2015 Filed under: Mountain Biking | Tags: Consumer Product Safety Council, CPSC, Front Fork, Recall, SR Suntour bicycle forks, Suntour Leave a commentName of Product: Bicycles with SR Suntour bicycle forks
Hazard: The bolt that attaches the upper part of the bicycle’s fork to the lower part of the fork can break or separate and cause the front wheel to come off the bicycle. This is a crash hazard for riders.
Remedy: Repair
Consumers should immediately stop using bicycles with the recalled SR Suntour bicycle forks and return the bicycle to the place of purchase for a free inspection and repair.
Consumer Contact: SR Suntour toll-free at (888) 820-8458 from 9 a.m. to 4 p.m. CT Monday through Friday or online at http://www.srsuntour-cycling.com and click on Safety Recall Notice for more information.
Units: About 68,000 in the United States and 33,600 in Canada
Description: This recall involves Cannondale, Diamondback, Giant, GT, INA International, Schwinn, Scott and Trek brand bicycles with SR Suntour bicycle forks models M3010, M3020, M3030, NEX and XCT. The recalled forks have serial numbers in the top row beginning with “K” and ending with a number between 141101 and150127. The fork model and serial numbers are located on the back of the fork’s crown. The serial number is the first row. The model number is in the second row. “SR Suntour” is printed on stickers on both sides of the fork legs. A detailed list of the specific model numbers included in the recall is on the firm’s website.
Incidents/Injuries: There have been 15 reports of the bolts breaking or separating from the bicycles, including two reports of minor injuries, including abrasions, cuts and bruises.
Sold at: Bicycle stores, sports stores and mass merchandisers from November 2014 through May 2015 for between $300 and $400 for the bicycles.
Importer/Distributor: SR Suntour North America, of Vancouver, Wash. (bicycle forks)
Manufactured in: Kunshan, China
Retailers: If you are a retailer of a recalled product you have a duty to notify your customers of a recall. If you can, email your clients or include the recall information in your next marketing communication to your clients. Post any Recall Poster at your stores and contact the manufacturer to determine how you will handle any recalls.
For more information on this see:
For Retailers
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For Manufacturers
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